Michael was concise, professional, and was cooperating with my input with the problems I was having with my computer. He listened to what I had to say and used my experiences to help solve the problem, unlike other techs who use their respective experience and brush away people like they don’t know what they’re talking about. Being involved in fixing my own computer was not only fun, but I learned new things thanks to Michael. Great guys, very professional, recommend to anyone who needs computer or IT work done.