Appreciate the professional and friendly approach this company has toward their customers. I was given a good review/description of the problem with my computer and the steps needed to fix it. Mike and Carolina were very helpful. Phone calls and emails were answered quickly. I will be recommending this company to my friends.

Michael was concise, professional, and was cooperating with my input with the problems I was having with my computer. He listened to what I had to say and used my experiences to help solve the problem, unlike other techs who use their respective experience and brush away people like they don’t know what they’re talking about. Being involved in fixing my own computer was not only fun, but I learned new things thanks to Michael. Great guys, very professional, recommend to anyone who needs computer or IT work done.

Amazing customer service and expertise here at TagleRock! Beyond happy that I stopped by. The BEST at IT services. Very impressive team! My NEW go to for any future IT needs or tech advice. TRUE PROFESSIONALS!

Very professional on their job, I’ll be so happy with their service after they fix my son HP gaming desktop best customer service ever definitely we come back , I highly recommend it

Needed desperate support with my Asus laptop because it was completely inoperable. After speaking to an exceptionally helpful representative, he got my computer up and running in a couple days! Very kind and capable group of individuals here. Recommend to anyone struggling with computer issues.

They have really good communication and were able to recover old pictures and videos of mine. Very professional as well.

I am a very happy customer. I am a winter Texan and I loaded an anti tracking program on my trusty but old HP Pavilion computer before I left Canada. Once I got settled in here in McAllen and got access to wifi I found I could no longer search the Internet with ease. When I approached Mike at Taglerock on Monday and explained my computer problem he helped me understand what could be the problem. I left it with him to diagnose and preform the miracles required to have it up and running to my satisfaction. Today, just two days later, my computer is up and running. Mike explained the issues he found and corrected and recommended what I should do in the future.
I will definitely use the expertise of Taglerock Managed IT Solutions – Computer Support for any future computer problems and I will also tell my friends and neighbours. They are an outstanding knowledgeable company!!

They were able to fix my issue where my computer would not boot properly. All I had to do was buy the part I needed at BestBuy. Good communication and instructions on what to do on my end. Will come back if needed for future tech issues.

I was grateful that they were able to look at my laptop fast, even though they were not able to recover the hard drive, I felt that they did all possible to try and fix it. I would definitely recommend and return if I needed their assistance again.

I went in yesterday because my sister dropped her laptop and the fan was making a weird noise. I was told there might be a wait time of a few days but I got a call the same day and am able to pick up the next day. Didn’t expect it to be fixed so fast and the employees were super nice and explained everything so well. If I ever have another issue I would definitely come back. Also definitely recommend to other ppl needing their laptops fixed!